Where we rely on legitimate interests, we consider the effect on your rights and reasonable expectations.

We do not use information submitted through an enquiry simply as permission to add you to a marketing mailing list.

4. Cookies and Meta Pixel

Our website uses cookies and similar technologies. These may include essential technologies needed to operate the website and optional marketing tracking.

We use Meta Pixel through Hostinger’s built-in integration. Where you consent to marketing tracking, it helps us measure advertising performance and support relevant advertising on Facebook and Instagram.

Depending on its configuration, Meta Pixel may collect information such as your IP address, browser and device information, pages visited and actions taken on the website.

Information is shared with Meta, which may associate it with information it already holds about you.

Marketing tracking that requires consent is enabled only after you give permission through our cookie controls. You can reject optional tracking and still browse our website or contact us.

You can change or withdraw your consent using the website’s cookie settings. Withdrawal does not affect the lawfulness of processing carried out before you withdrew consent.

Please see our Cookie Policy for details of the technologies used and how to manage your choices.

You can also read Meta’s Privacy Policy at:

https://www.facebook.com/privacy/policy/

5. Who Receives Your Information

We use the following providers to support our website and business operations:

• Hostinger: website hosting, website functionality and handling information submitted through website features.

• Cloudflare: website traffic routing, security and redirects.

• Google Workspace: business email, document storage and collaboration, including enquiries, client communications and project files.

• Xero: accounting, invoicing and maintaining financial records, including client contact details, billing information and payment records.

• Meta: advertising measurement and marketing tracking where you have given the relevant consent.

We share only information relevant to the services being used.

Some providers process information on our behalf. Others may act as independent controllers, joint controllers or have different roles for particular activities.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims. Where professional advice is required, relevant information may be shared with an accountant or legal adviser.

We do not share client information with AI platforms.

6. Where Information Is Processed

We are a UK registered company and carry out work from both the UK and Oman. Personal information may be accessed from either location when necessary to respond to enquiries, deliver services or administer our business.

Our service providers may also store or process information in countries outside the UK.

Where processing involves a restricted international transfer under applicable data protection law, the relevant transfer requirements must be met. Depending on the arrangement, these may involve applicable adequacy regulations or approved contractual safeguards and any required assessment.

7. How Long We Keep Information

We retain personal information only for as long as needed for the purpose for which it was collected, taking account of legal obligations and any need to handle complaints or legal claims.

For enquiries, we consider whether the enquiry remains active and whether further communication is reasonably expected.

For client records, we consider the duration of our working relationship, ongoing service needs and applicable legal requirements.

Financial records are retained in line with applicable accounting and tax obligations.

When information is no longer required, we delete it or anonymise it appropriately.

8. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

We limit access to people and providers who need the information for an authorised purpose.

No website, transmission method or storage system can be guaranteed completely secure. If you have a concern about information you have shared with us, please contact us.

9. Your Rights

Depending on applicable law and the circumstances, you may have the right to:

• Request access to your personal information.

• Ask us to correct inaccurate or incomplete information.

• Request deletion of your information.

• Request restriction of processing.

• Receive certain information in a portable format.

• Object to processing based on legitimate interests.

• Withdraw consent where we rely on it.

• Exercise applicable rights concerning automated decision-making.

These rights are subject to conditions and exemptions. For example, we may need to retain information to meet legal obligations.

You have the right to object to the use of your personal information for direct marketing at any time.

To exercise your rights, email [email protected].

We may need to confirm your identity before responding. We will respond within the applicable legal timeframe.

10. Providing Information to Us

You can choose whether to contact us or provide information.

However, we may need certain contact, billing or project details to respond to your request, enter into a contract or provide an agreed service. Where information is required, we will explain what is needed and the consequences of not providing it.

Declining optional marketing tracking does not prevent you from browsing the website or contacting us.

11. Information We Handle for Clients

This policy primarily covers information we handle as a data controller for our own website and business activities.

Where we process personal information on a client’s behalf when providing services, our role and responsibilities are addressed in the relevant agreement and any required data processing terms.

The client’s privacy information will normally explain their use of that information.

12. Links to Other Websites

Our website may contain links to third-party websites.

We do not control their privacy practices. Please read their privacy policies before providing information or using their services.

13. Complaints

If you are concerned about how we handle your personal information, please contact us at [email protected].

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator. You do not have to contact us first.

Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113

Depending on where you live and the law that applies, you may also have the right to complain to another relevant data protection authority.

14. Changes to This Policy

We may update this policy when our website, services or use of personal information changes.

The date at the top shows when it was last updated. Where required, we will provide additional notice of significant changes.

15. Contact Us

For privacy questions or requests, contact:

JUST THRIVE MARKETING LTD
21 Chestnut Drive
Hassocks
West Sussex
BN6 8AZ

Email: [email protected]

Privacy Policy

Last updated: 7 October 2026

At Just Thrive Marketing, we respect your privacy. This policy explains how we collect, use and protect personal information when you visit www.justthrivemarketing.com, contact us or use our services.

1. Who We Are

JUST THRIVE MARKETING LTD, trading as Just Thrive Marketing, is the data controller responsible for the personal information covered by this policy.

Company number: 16011657
Registered office: 21 Chestnut Drive, Hassocks, West Sussex, BN6 8AZ
Registered in: England and Wales
Email: [email protected]

For questions about this policy or how we handle your information, please contact us using the details above.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details: your name, email address, telephone number and business name.

• Enquiry information: messages, questions and information you choose to share through our website or by email.

• Client and project information: information needed to prepare proposals, provide agreed services and manage our working relationship.

• Billing information: billing addresses, invoice details and payment records.

• Technical information: IP address, browser and device information, and information used to operate and secure our website.

• Marketing tracking information: information about website visits and actions collected through Meta Pixel where you consent to marketing tracking.
  
  Please avoid sending sensitive personal information through our general enquiry forms unless we have agreed a suitable way to collect it.

3. How We Use Your Information